Health Care

Homecare scheduling

Description Elderly people do not only want to live in their own homes for longer – they are also encouraged to do so by the government. If necessary, they receive support from the homecare service. This trend has, among other things, resulted in an almost 20 percent increase in demand for homecare between 1998 and 2003. This trend will continue in the coming years.

Challenge Developments demand efficiency
Homecare organizations are faced with a difficult challenge on account of the tight conditions on the labor market, financial pressure and uncertainty regarding legislation and regulations. In order to satisfy the current increasing demand for homecare with the existing capacity, it is imperative that you organize yourself efficiently and employ a structured approach. Smart application of ICT in staff registration, administration, rostering and scheduling enables healthcare workers to focus on primary healthcare processes and relieves them of some of their administrative and registrational burdens. This increases staff productivity without increasing the pressure of work. This also applies to organizations that perform both intramural and extramural activities.

Solution ORTEC Service Planning for home care is the extramural healthcare scheduling solution that provides you with real-time information regarding your staff’s working locations and times. If a client wishes to make a new appointment, the planner has a list of available staff immediately at his or her disposal. Furthermore, the system takes into account the required time, specific skills of the available staff and the optimum schedule from a geographic perspective. If the locations of staff are known, you can immediately determine the shortest route. Because many activities recur on a regular basis, the amount of time involved is known. ORTEC Service Planning also take this into account.